Many individuals who start using their 1st hosting account, or change companies, often have queries concerning how certain things are carried out or have difficulty setting up various things such as emails, site settings, etc. That’s why, some web hosts have prepared documentation with the most common questions and problems so as to help their clients obtain information swiftly and seamlessly. Consequently, the support team members can devote more time to real problems that given customers may be experiencing, since the solution for the smaller things will already be available on the Internet and customers can handle them without touching base with the customer care staff. Having comprehensive documentation is extremely important, particularly for new users without any experience whatsoever, because the hosting service entails a huge amount of features and many individuals can become puzzled about what action to take. A good knowledge base can both help you execute the operations that you need and find out how the hosting service works in general.

Extensive Online Documentation in Hosting

All hosting that we’re offering include an elaborate knowledge base where you can find all you should know about your hosting account. Whether you wish to set up a new database, to forward a domain by means of an .htaccess configuration file or to set up an email account on your personal computer or smart phone, you can just check our step-by-step help articles and all the information that you need will be there. When you go to a given section of the Hepsia hosting Control Panel, you’ll see articles that are dedicated to the features that you can access through it. In case you’d like to check the full article collection and get acquainted with all the features that Hepsia offers, or simply to read generic info about the hosting service, you can browse through the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We have tried our best to encompass any complication that you may possibly experience, but in case you don’t find the information that you are searching for, you can always contact us, as our help desk support staff members are available 24-7.