You'll find plenty of hosting providers available, still the majority of them are resellers who have restricted resources, especially in terms of support. One of the ways to distinguish them is the option to reach the company over the telephone. The level of support that you'll have via this particular way of communication varies based on the supplier - a few of them provide professional phone support, while others offer basic and customer support only since some issues are more time-consuming and it is easier to be resolved with a trouble ticket, especially when the situation has to be escalated. However, it is good to know that you can always reach your hosting supplier because there're many small issues which can be resolved without difficulty and in a timely manner with a telephone call, not mentioning that you'll be able to get additional info regarding the services even before you become a customer.

Phone Support in Hosting

Our hosting packages feature phone support fourteen hrs a day even on public holidays, so that if you don't have an account yet, you'll be able to call and learn more about our services or whether we'll meet the system requirements for your websites. For your benefit, we have local phone lines in the United States of America, Great Britain and Australia, so you're able to call the telephone number which is closer to you. In case you are a current customer, we can help you promptly with all of the general and billing matters as well as with multiple technical issues in order to save you time and efforts - we are aware of the fact that often it is easier to talk to a live person and get things done right away. Certainly, some matters cannot be taken care of on the phone, so if this is the case you have the option to use our ticketing system.