Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Delivering excellent support promptly is our top priority, so that we support each hosting plan with a 1–hour ticket reply guarantee. As soon as you send a ticket or drop an e–mail, our customer tech support crew will try all they possible can to supply the most acceptable resolution for your issue and to offer you advice promptly.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us whenever necessary. Our staff of employees is going to be online for you 24x7x365 to respond to all your inquiries and to handle any issue you might have. You are able to open a support ticket from your Web Hosting Control Panel or send us a message anytime. Moreover, on business days, you could phone us or take advantage of the live chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel gives a comprehensive knowledge base which is built–into all parts. In each section, you will find a Help press button that will load for you a list of step–by–step courses on how to make use of a selected function or conduct a specific action. In addition, we have produced course online videos as a way to get a better idea of the Control Panel’s interface.