1 hour ticket response
We are focused on giving a fast and proper reply to each client support ticket sent by a customer. Our practiced customer support engineers will examine your issue and will think of the most efficient solution. We offer a 1–hour response time guarantee for all helpdesk tickets. Actually, our average support ticket response time has proved to be 20 minutes.
A Premium–Quality Client Care Service
Each member of our customer care staff has several years of experience in the hosting realm and almost all of them have worked for us for at least 5 years. They all are prepared to reply to all your requests in the most proficient manner possible.
An Easy–to–Navigate Help Center
In the Web Hosting Control Panel you can find an intuitive Help Center section where you can get quick suggestions on how you can use our hosting services. You can find the answers to your questions in our F.A.Q. database, find more hints in the web hosting account administration articles or check out the step–by–step video tutorials.
