Support Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Resolution Guarantee

  • Each ticket you submit to our tech assistance Department will be responded to in up to 60 mins. All basic queries will be answered instantly. Nevertheless, if the help question you have submitted requires aid from a skilled admin technician, we’ll forward the ticket to him and will notify you about the hold–off.

  • Top quality support service

  • Qualified Customer Help And Support Service

  • We offer 24x7 customer help and support by using a super–fast ticketing platform included in your Control Panel. You can write to us anytime about any of the applications that come installed in advance on the virtual server, which include the desired Linux OS version, the server admin panel and our custom made Web Hosting Control Panel.

  • Intuitive help center

  • A Descriptive Help Zone

  • Each part of the Web Hosting Control Panel that is provided without charge with your VPS features a built–in article base. You will see a selection of thorough how–to posts and a choice of step–by–step video classes that display all the common web site control duties. You can use them by pressing the Help or Video keys in the right part of each Control Panel section.