Website Migration

A: The web site migration service that we are offering is free of charge (within a certain limit). We will transfer your site(s) to our top–of–the–line cloud hosting platform without you having to do anything. We know from experience that swapping web hosting providers can result in lost information and undesirable network downtime. For this reason, we will accomplish all that for you at no cost!We’ve got professional administrators whose sole task is to make certain that your website works precisely as it did on your former web hosting platform. The administrators are well–versed in transferring custom–built web sites, as well as web sites that are based upon well–known web applications like Joomla^™ and WordPress.

A: While we cannot give you a precise time frame, since there are many factors, including the physical size of the files and databases, the location of the current host’s server, the complexity of your website and the present workload of our Website Migration Department, etc., we will do our very best to migrate your web site within 48h, and in some cases – within 24h (when the website content is not large).

A: We do not gather any personal details. We will need, however, the login info for your present hosting account and the name of the web site that you want to transfer.

A: Our Privacy Policy is an indivisible part of the contract that we will have with you as a customer. We are devoted to protecting the security of the private info collected from the clients. To achieve this, we employ technical security measures in order to avoid the loss, the misuse, the alteration or the illegal leak of the personal info under our control. The measures include, but are not limited to: physical, digital and administrative operations to safeguard and secure the info that we accumulate online. When we request users to submit financial info (for example, a debit card number), this info is shielded using the SSL (Secure Sockets Layer) technology.

A: While we migrate your web site, it will be available both in your web hosting account with us and in your account with your previous web hosting provider. As soon as the migration is complete, we will make certain that everything is functioning correctly and that the integrity of your content is not jeopardized before informing you that the migration is completed. After that, we’ll tell you how to transfer the domain name to your hosting account with us and how to edit your DNS settings.

A: No. We’ll never get in touch with your hosting provider about anything. They will not be aware of the web site transfer either.

A: Yes. We support all conventional Linux–based hosting platforms. We don’t support Windows–based hosting platforms, since we do not offer Windows web hosting services ourselves.We also don’t support proprietary website creation and administration tools such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.